ASIA-PACIFIC BROADCASTING

Volicon has launched the Inter-active Services Module (ISM) for Observer RPM (remote programme monitor) , the company’s post-set-top-box (STB) video service-assurance solution for cable, IPTV, mobile and satellite video service providers. The ISM enhances the Observer RPM with new capa-bilities to enable operators to test the quality of not only linear services, but also on-demand and interactive content and advertising.

“As interactive-TV offerings become more sophisticated and prevalent, viewers are demanding the same quality levels they have come to expect from linear broadcast programmes, which is putting pressure on operators to continuously monitor these services,” said Andrew Sachs, senior director of marketing for Volicon. “The ISM is the ideal complement to the Observer RPM for operators that are deploying IPTV, EBIF/ETV or tru2way interactive and on-demand video services. By providing automated, periodic interactive service verification along with a 24x7 log, operators can assure the availability of and customer experience with these new critical services.”

The Observer RPM gives operators a post-STB access point for monitoring and troubleshooting video content via powerful analytics, infrared command scripting, integration with transport stream analysers, and full frame rate/resolution continuous recording. The ISM adds advanced decision-making logic, scripting, and graphical-pattern matching that enables monitoring of network/station bugs, interactive-media guides, direct commerce and voting/polling applications, words and graphics in inter-active menus, as well as detection and activation of telescoping advertising bugs.

Users can write simple scripts that enable testing of the most complex interactive or on-demand services.

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